Shipping & Returns

Country Transit Time (Business Days after order ships) Standard Delivery Express Delivery


Australia
  • Standard: 3-6 business days
  • Express: 2-4 business days
  • FREE for orders $100 (AUD) and over
  • $10 flat rate for orders under $100 (AUD)
  • Free for orders $300 (AUD) and over
  • $25 flat rate for orders under $300 (AUD)

New Zealand
  • Standard: 3-7 business days
  • Express (DHL): 2-4 business days
  • Free shipping for orders above $100 (NZD)
  • $10 (NZD) flat rate for orders under $100 (NZD)
  • Free shipping for orders above $300 (NZD)
  • $30 (NZD) flat rate for orders under $300 (NZD)

United Kingdom
  • Express (DHL): 2-4 business days
  • N/A
  • Free for orders £100 and over
  • £10 flat rate for orders under £100

Europe
  • Express (DHL): 2-4 business days
  • N/A
  • Free for orders $300 (AUD) and over
  • $50 (AUD) flat rate for orders under $300

 

Other Countries

We deliver worldwide! Shipping costs and delivery times vary by location. Simply add items to your cart to see exact delivery options and rates for your country.

Please note: International duties and taxes may apply depending on your location. For detailed information about potential charges, please check your local customs website.

Need your order by a specific date? Our customer care team is happy to help you choose the right shipping option – just reach out!

Returns Policy

60-Day Holiday Returns Policy

We know that the holiday period can be stressful. This is why all orders placed from November 19th will receive an extended return period of up to 60 days. Feel comfy or your money back.

Your options are:

  • Exchanges (FREE)
  • Store credit (FREE)
  • Refunds ($12.50 return shipping & handling fee)

Just make sure your items are unused, in their original packaging and in the same condition you received them.

Please note:

  • Our regular Returns Policy applies to all discounted and on-sale items, excluding Archive Sale.
  • Products purchased from our Archive Sale are on final markdown and cannot be returned or exchanged.
  • We’re unable to accept returns on opened cushion inserts