We promise we're not doing anything dodgy with your information. Your privacy is really important to us and all of the information that we ask you to provide is necessary for us to be able to complete your order.
You may choose to opt in to receive marketing emails or SMS during checkout. This is optional and separate from order confirmation emails.
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.gethommey.com (the “Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, AfterPay, PayPal), email address, and phone number. We refer to this information as “Order Information”.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.
Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.
COOKIES AND COOKIE PREFERENCES
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and deliver targeted advertising. Some cookies are essential for the site to function, while others are optional and require your consent.
When you first visit our site, you will be presented with a cookie banner allowing you to accept or reject non-essential cookies.
For more information about cookies and how to manage them, visit http://www.allaboutcookies.org.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
We also use device information through our Digital Marketing channels such as Instagram, Facebook, and Google.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.
You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or any other lawful request for information we receive, or to otherwise protect our rights.
We process your personal data on the following lawful bases:
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Consent (for marketing communications)
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Contractual necessity (to fulfill your order)
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Legal obligation (e.g. for tax or regulatory reasons)
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Legitimate interests (fraud prevention, site analytics
BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Some browsers offer a “Do Not Track” (DNT) feature that lets you signal to websites that you do not want to have your online activity tracked. Currently, we do not respond to DNT signals or similar mechanisms.
Instead, we offer other choices regarding your privacy, such as cookie preferences and advertising opt-outs. To learn more, see the “Cookies” section above or visit [link to your cookie consent preferences].
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
If you are a resident of the European Union, Hommey Pty Ltd is the data controller responsible for your personal information. We rely on standard contractual clauses and other safeguards approved by the European Commission when transferring data internationally.
YOUR CALIFORNIA PRIVACY RIGHTS
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:
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Right to Know – You can request details about the personal information we collect, use, disclose, and share.
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Right to Delete – You can ask us to delete the personal information we hold about you, subject to certain exceptions.
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Right to Correct – You may request correction of inaccurate personal information we maintain.
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Right to Opt-Out of Sale or Sharing – You have the right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising.
(Note: We do not sell personal information in exchange for money, but we may share data for advertising purposes as outlined in the “Behavioral Advertising” section.)
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Right to Limit Use of Sensitive Personal Information – You may request that we limit the use of your sensitive personal information to what’s necessary to provide our services.
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Right to Non-Discrimination – We will never discriminate against you for exercising any of your privacy rights.
To exercise any of these rights, you can:
If you make a request, we may need to verify your identity before processing it. You may also designate an authorized agent to make a request on your behalf.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
ETHICAL MARKETING POLICY
At Hommey, we believe all marketing efforts should be honest and truthful, and personal data should not be misused to pursue company growth. This policy statement lays out the ethical marketing practices we follow at Hommey, ensuring that we maintain the highest level of trust and inclusion with our customers.
HONESTY & TRUTH-TELLING
We are committed to honest and truthful marketing.
In line with this transparency, we will ensure not to do any of the following practices:
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Use false advertising, exaggerating the values and benefits of our service
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Use fake or overly doctored reviews and/or testimonials
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Inflate analytics or results, or “cherry-pick” specific data points to use in marketing communications that are not representative of our overall impact.
DIVERSITY
Hommey recognises that our customers come from various cultural and diverse backgrounds and have varying values and experiences. Therefore, any marketing communications from Hommey should include this diverse audience. We will strive to include people of all ethnicities, gender identities, sexual orientations, abilities, and ages (for example) in our communications in a way that makes no assumptions about the receiver of the communications.
To foster inclusion, we will:
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Consider diversity when selecting individuals for visual assets (photography, video, etc) and quotes
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Improve the accessibility of the website, where possible
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Include captions within any video content
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Review the language of our marketing copy for any unconscious bias
EMAIL & SMS MARKETING CONSENT
Hommey is committed to permission-based marketing, where the recipient of the marketing messages provides permission to send them marketing materials.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at hello@gethommey.com
or by mail using the details provided below:
